Privacy Policy
Last updated: 1 January 2026
1. Introduction
BuildLane Dev (ABN 39 658 142 873) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buildlanedev.com or engage our services.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and any applicable state or territory legislation.
2. Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number, business address)
- Business name and ABN
- Project requirements and preferences submitted through our contact form
- Website usage data including IP address, browser type, pages visited, and time spent on the site
- Any other information you voluntarily provide during correspondence
3. How We Collect Information
We collect personal information through:
- Contact forms on our website
- Email, phone, or in-person communications
- Analytics tools that track website usage (anonymised where possible)
- Cookies and similar technologies
4. How We Use Your Information
We use personal information to:
- Respond to enquiries and provide quotes
- Deliver and manage web development services
- Communicate with you about projects and updates
- Improve our website and services
- Comply with legal obligations
We will not use your personal information for direct marketing without your consent.
5. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Trusted service providers who assist us in operating our business (e.g., hosting providers, email services), subject to confidentiality agreements
- Professional advisors such as accountants or legal counsel
- Government authorities if required by law
6. Data Storage and Security
We store personal information on secure servers located in Australia. We take reasonable steps to protect your information from unauthorised access, modification, disclosure, or destruction, including:
- SSL encryption on all web forms
- Access controls and authentication measures
- Regular security reviews of our systems
7. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at hello@buildlanedev.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: hello@buildlanedev.com
- Phone: +61 7 3489 1752
- Address: Level 4, 110 Eagle Street, Brisbane, QLD 4000, Australia
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.